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| Call Back / Text Back |
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Call-Back
The system automatically phones the customer to inform them that their car has arrived.
When you call your phone number will appear on the Telephonists screen. Once they have entered your name and address you will be asked if you require the Callback facility.
When the driver is approaching your address he/she will presses a key on their in-car data terminal, and the office computer will call for a set number of rings, If the call is answered within that time,you will hear a message informing you, that your vehicle has arrived.
Text Back
This newly introduced system works the same way as Call-Back but instead sends an SMS message to your mobile phone, giving you details of the meeting point, the Vehicles' details, make, model and registration. Text Back offers added security, knowing exactly what vehicle to expect before it arrives. |
| Key Benefits |
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Improved SAFETY - rest assured it's a licensed minicab
Advance notice of car approaching
No complaints of drivers tooting their horns
No more standing at the window
Text Back offers a discreet reminder |
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